Términos y condiciones

At Reva Next, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we're here to help.

   Returns

•  You have 5 days from the date of purchase to return any item for a refund or exchange.
• To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
• To initiate a return, please contact our customer service team at [revanext@gmail.com/+971507492340]
• Once you have received instructions from our team, please securely package your item and include the RA number on the package. Return shipping costs are the responsibility of the customer, except in cases where the return is due to a defect or error on our part.
• Upon receiving your returned item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will process the refund to your original method of payment within 3-5 business days.

   Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

    Exchanges

• If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.
• Once we receive your returned item and process your exchange, we will ship the new item to you free of charge.

   Non-Returnable Items

• Certain items are not eligible for return, including but not limited to:
  • Items marked as final sale
  • Underwear, swimwear, and intimate apparel
  • Custom or personalized items
  • Items that have been worn or used

 Contact Us

If you have any questions about our Return and Refund Policy, please contact us at [revanext@gmail.com/+971507492340]. Our customer service team is here to assist you and ensure that you have a positive shopping experience with Reva Next.